Medigap FAQ

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Frequently Asked Questions About Medicare Supplement Insurance
Medigap FAQ

1.  What is Medicare Supplement (Medigap) Insurance?

Medicare Supplement, or “Medigap” Insurance, is a private health insurance policy designed to help pay some or all of the costs that are not covered by Medicare Parts A and B.

2.  What Do Medicare Supplement Policies Cover?

Medicare Supplement Policies cover medical procedures approved by Medicare and are performed at or by a Medicare Provider, but do not normally cover procedures not approved by Medicare.  (Some plans will cover some additional expenses, such as home recovery).

3.  Who is Eligibile for Medicare Supplement Insurance?

Anyone who is covered under both Medicare parts A and B is eligible for Medigap Coverage.  Insurance Companies reserve the right to set further qualification criteria but can not exclude any person who is in an Open Enrollment or Guaranteed Issue situation.  Run an Instant Medicare Supplement Insurance Quote to see what is available.

4.  When should I apply?

The best time to buy a Medigap policy is during the 6-month period that begins on the first day of the month in which you are both age 65 or older and enrolled in Part B (though some states have additional open enrollment periods).  After this initial enrollment period, your option to buy a Medigap policy may be limited, as your application could be subject to medical underwriting.  If you apply for a Medigap plan during the 6-month open enrollment period when you first turn 65, your application is guaranteed to be accepted, regardless of your past or present medical history.

5.  What Medicare Supplement Insurance Plans are Available?

Insurance companies can only sell "standardized" Medigap policies that offer the same benefits, regardless of which insurance company you get it from.  There are 12 different standardized policies-Plans A through L.  All companies offer the base plan (Plan A), and may or may not offer other plans B-L.
See Medigap Plans>>

6.  What if I Have Pre-Existing Conditions?

Some Medicare Supplement Insurance Companies do have a pre-existing conditions provision that limits their liability on previous medical problems for a pre-defined period of time after the policy is issued.  Some companies will not exercise this option.  If you were previously covered under an employer-sponsored health plan or other Medicare Supplement policy, then the pre-existing condition limitation may not apply.

7.  Are There Pricing Differences for the Different Plans?

Yes, Medicare Supplement Insurance prices do vary depending on your zip code, the insurance company that underwrites it, and of course the plan you choose. 

8.  Do I Have a Choice of Doctors and Hospitals?

Medicare Supplement Insurance does not limit you on the doctors or hospitals that you may choose, but you do have to choose a provider that accepts Medicare. 

9.  How Are Claims Paid?

Because the Medicare Supplement Insurance companies link directly to Medicare, the claims process is very easy and mostly automated.  Medicare sends a copy of the claim and how it was paid (known as a Medicare Explanation of Benefits or MEOB) to your Medicare Supplement provider each time they pay a claim.  This insurance company uses this information to determine how much they will pay.

When a claim is filed, you will receive a Medicare Summary Notice (MSN).  Below is a sample Medicare Summary Notice (MSN) for Part B services and information on how to read it.  The MSN is not a bill.  Do not send money to Medicare or to the provider until you get a bill.

    1. Date: Date MSN was sent.
    2. Customer Service Information: Who to contact with questions about the MSN. Provide your Medicare number (3), the date of the MSN (1), and the date of the service you have a question about (7).
    3. Medicare Number: The number on your Medicare card.
    4. Name and Address: If incorrect, contact the company listed in (2), and the Social Security Administration immediately.
    5. Be Informed: Messages about ways to protect yourself and Medicare from fraud and abuse.
    6. Part B Medical Insurance - Assigned Claims: Type of service. See the back of MSN for information about assignment. (Please Note: For unassigned services, this section is called "Part B Medical Insurance - Unassigned Claims.")
    7. Claim Number: Number that identifies this specific claim.
    8. Provider's Name and Address: Doctor (may show clinic, group, and/or referring doctor) or provider's name and billing address. The referring doctor's name may also be shown if the service was ordered or referred by another doctor. The address shown is the billing address, which may be different from where you received the services.
    9. Dates of Service: Date service or supply was received. You may use these dates to compare with the dates shown on the bill you receive from your doctor.
    10. Amount Charged: Amount the provider billed Medicare.
    11. Medicare Approved: Amount Medicare approves for this service or supply.
    12. Medicare Paid Provider: Amount Medicare paid to the provider. (Please Note: For unassigned services, this column is called "Medicare Paid You.")
    13. You May Be Billed: The total amount the provider may bill you, including deductibles, coinsurance, and non-covered charges. Medicare supplement (Medigap) policies may pay all or part of this amount.
    14. See Notes Section: If letter appears, refer to (16) for explanation.
    15. This is not a bill: This is not a bill.

For a comprehensive summary of Medicare benefits, rights and protections, and answers to the most frequently asked questions about Medicare, download Choosing A Medigap Policy.

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Medigap Insurance in the News

Nixon Urges Seniors to Brush Up on New Insurance
(Jefferson City, MO) -- Governor Jay Nixon urged Missouri seniors to familiarize themselves with a new insurance law that goes into effect Saturday.
Publ.Date : Fri, 27 Aug 2010 16:56:48 -0700

Healthcare reform’s hidden booby traps
It remains my view that the plan will cost much more than predicted, and will deliver much less than we have been promised. When this inevitable result occurs, the nation will collectively develop acute carpal tunnel syndrome from the wild finger pointing we will all be engaged in.
Publ.Date : Mon, 30 Aug 2010 02:10:10 -0700

Gov. Nixon announces new law protecting seniors who cancel insurance polices
Bill requires consumers get prorated refunds.
Publ.Date : Mon, 30 Aug 2010 08:13:52 -0700

Saul Friedman: The Downside of Medicare--And Alternatives
In this case of the VA health system, socialized medicine works, but it's doubtful that it will serve as a model for health reform in the U.S. We blindly reject "socialism" without knowing what it is.
Publ.Date : Tue, 31 Aug 2010 21:01:22 -0700

LowCostMedigap.com Unveils Significant Web Site Upgrades
Now easier to navigate, LowCostMedigap.com contains the most up to date, impartial Medigap information. The laws changed in June 2010. Do not let outdated information cost you when searching for Medicare supplemental insurance.
Publ.Date : Mon, 30 Aug 2010 00:01:00 -0700

Community almanac
CURLEY'S DINER POETS Offshoot of Poem Alley, group meets weekly at 7:30 p.m. at Curley's Diner, 62 W. Park Place. Call 203-327-3716. 203-348-2020 MEDASSIST/CHOICES Free help with health insurance, Medicare supplements, Medicaid, private insurance, receiving entitlements from insurance policies and filing claims.
Publ.Date : Wed, 01 Sep 2010 01:05:32 -0700

Medicare: Sadly, You Can Still Pay a Bundle
For those of us in our 50s and 60s, age 65 looks like goalpost shining in the sun. At 65, you are eligible for Medicare and can set aside worries about the cost of health care. But it's not really that simple. While Medicare can cover the lion's share of most people's medical expenses, it doesn't cover everything, and it's not entirely free. There are ways to reduce the costs, but many people ...
Publ.Date : Tue, 31 Aug 2010 11:23:26 -0700

Page last updated at 08-27-10 20:16 CDT Governor Jay Nixon Touts New Insurance Protections
JEFFERSON CITY - Governor Nixon touted new insurance protections for Missouri senior citizens today, one day before they go into effect. The new law guarantees customers get refunds on premiums if they change companies for long-term care and medigap insurance.
Publ.Date : Fri, 27 Aug 2010 20:35:57 -0700

Register now to become a volunteer Medicare counselor
SPARTA The Sussex County Department of Human Services, Division of Senior Services will host free training for volunteers who wish to become counselors for the State Health Insurance Assistance Program (SHIP).
Publ.Date : Tue, 31 Aug 2010 23:36:53 -0700

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